Custom Benchmark Reports

Design Your Own Custom Benchmark Report

Turn your network's data into a professional, branded industry report built around your questions, your clients and your goals.

25+
Years producing Custom Benchmark Reports in Australia
140+
Australian industries benchmarked across our platform
2,000+
Accountants and advisors in the benchmarking network
01

What Is a Custom Benchmark Report?

Most benchmarking tools give you someone else's data. A Custom Benchmark Report gives you your own.

You define the questions. You control the metrics. You decide what gets measured and how it gets reported. We build the secure data collection platform, process the responses, and produce a professionally formatted report with your branding on it.

The result is a genuinely unique asset. Something your competitors cannot replicate because it comes from your network.

We have been producing Custom Benchmark Reports for over 25 years across more than 140 Australian industries. The methodology is the same one that powers our Australian Industry Reports library and the benchmarking tools used by more than 2,000 accountants and advisors across Australia.


02

Why Run Your Own Benchmarking Project?

There are benchmarking reports, and then there are Custom Benchmark Reports that carry your name and speak directly to your audience. The difference matters.

When you run your own project, you are not just sharing data. You are positioning yourself as the authority on your sector. You are giving clients, members or franchisees something they cannot get anywhere else. The organisations that do this well find it becomes one of their most valuable assets. For more on how this works in practice, see Why Consultants Need Benchmarking.

Total control

You decide what gets measured, how it gets reported, and what questions your audience needs answered.

Sector authority

A branded Custom Benchmark Report positions you as the most informed voice in your industry.

Builds year on year

Run the same project annually and you build a longitudinal dataset no one else can access.

Strengthens relationships

Give clients, members or franchisees their own individual results. That is a tangible, recurring reason to stay engaged.

Drives new business

A proprietary dataset works as a lead magnet, a retention tool and a differentiator — all at once.

You own it completely

The report, the branding, the insights. They are yours. We provide the platform and the methodology.

What is the gap costing your organisation?
Adjust the inputs to estimate the dollar value of closing the gap to industry benchmarks.
Annual Revenue $2,000,000
$200k$10M
Current Net Profit Margin 14%
2%35%
Industry
Your estimated opportunity
Industry average net profit margin
18%
for Professional Services
Your current annual profit
$280,000
at 14% on $2M revenue
Profit at industry average
$360,000
at 18% — the industry average

Want to see what a Custom Benchmark Report looks like? Download a sample and see the kind of analysis we produce.

Download Sample Report

03

What's Included

Everything you need to deliver a complete Custom Benchmark Report from first question to final report.

1

Scoping session to define your audience, objectives and key questions

2

Custom questionnaire and secure data collection portal built to your brief

3

Real-time data tools so you can watch results build as responses come in

4

Branded report template professionally formatted with your identity

5

Individual participant reports so each respondent sees their own results against the group

6

Ongoing technical support and export options throughout the project

All data is anonymised and processed on our secure Australian platform. Only aggregated insights are reported back to participants.

Sample report output: how participants see their results
Illustrative example. Hover any metric row to see what the numbers mean.
Net Profit Margin3 pts below average
Your result
14%
Industry avg
18%
Top quartile
24%

What this means: Closing the 4-point gap to the industry average on a $2M revenue base adds $80,000 to your bottom line annually.

Revenue per EmployeeAbove average
Your result
$220k
Industry avg
$170k
Top quartile
$280k

What this means: You are above average here — a strong signal of operational efficiency. Top performers push further through technology and workflow investment.

Wage RatioHigh — review recommended
Your result
41%
Industry avg
38%
Top quartile
32%

What this means: Your wage ratio is above both averages. This is the primary driver of the net profit gap. Top performers manage this at 32% while maintaining strong productivity.

Gross MarginIn line with average
Your result
52%
Industry avg
48%
Top quartile
62%

What this means: Your gross margin is solid and slightly above average. Top performers gain an additional 10 points here through better pricing strategy and service mix.

Your result
Industry average
Top quartile
Hover any row for context

04

Who Is This For

Custom Benchmark Reports are built for organisations that already have a network and want to do more with it.

Consultants and Analysts

Offer data-driven strategy advice backed by real numbers, not general research. A proprietary dataset sets your practice apart.

Want to land bigger clients with benchmarking?
Accountants and Advisors

Benchmark across a niche client base and build a dataset no off-the-shelf tool can replicate. See how benchmarking for accountants works in practice.

Franchise Groups

Compare performance across stores, territories or regions and give each franchisee their own results. Our dedicated Franchise Benchmark Reports are built specifically for this.

Industry Bodies and Associations

Build annual Custom Benchmark Reports that deliver genuine member value. Our Member Benchmark Reports are designed for exactly this.

Multi-Site Businesses

Track internal branch or team performance with consistent, comparable data. Set meaningful targets and give managers the context to act on them.

Not sure if this fits?

If you have a network and questions worth answering, there is likely a Custom Benchmark Report in it. Get in touch and we will tell you honestly whether it makes sense.


05

How It Works

The process is straightforward. Most projects are live within a few weeks of the scoping session.

1

We scope the project together

We work with you to define your goals, your audience and the questions that will generate the most useful data. You decide what gets measured.

2

We build your data collection tool

A branded, secure online questionnaire goes live on our platform. The whole experience carries your identity, not ours.

3

You invite your network

Participants contribute data anonymously. We handle the processing, validation and quality checks.

4

You watch the data build in real time

As responses come in, you have access to a clean visual dataset. No waiting until the project closes.

5

You publish your report

The final Custom Benchmark Report carries your branding and your insights. You own it completely.

Watch your data build as responses come in
Illustrative example — cumulative responses over an 8-week collection window
0 responses
0 25 50 75 Responses Wk 1 Wk 2 Wk 3 Wk 4 Wk 5 Wk 6 Wk 7 Wk 8

Ready to get started? Get in touch and we will walk you through what a Custom Benchmark Report could look like for your organisation.

Contact Us Today

06

What Can You Benchmark

The short answer is: whatever matters to your organisation. Here are the most common applications we see.

Franchisee Performance

Compare store or territory results, identify top performers and support those who need it. Build targets grounded in real network data.

Member Value and Engagement

Understand what your members actually need and build your offering around real data rather than assumptions.

Sales Targets

Give managers visibility over team performance. Share what works across the group. Set benchmarks that mean something.

Team Productivity

Track output across locations or departments with consistent, comparable metrics. Surface the patterns that drive performance.

Strategic Goals

Build Custom Benchmark Reports around any objective the business sets. Review as often as needed, from monthly dashboards to annual reports.

Customer and Client Trends

Combine internal data with benchmarking responses to surface patterns your competitors simply cannot see.

What individual participants see: their results vs the group
Illustrative example. Toggle to compare against different benchmarks.
Your organisation
Group average
Select a comparison above to see how your results stack up.

07

Frequently Asked Questions

How does the process work?
We guide you through everything from scoping the project to delivering the final report. You have full creative control over the questions, the branding and the narrative. We manage the platform, the data processing and the quality checks.
Can I use my own questions?
Yes. You decide what gets measured. We help refine the questions to make sure the data will be clean and easy to analyse. You can also start from one of our existing templates if you prefer to build from a proven structure.
Is the data secure?
All participant data is anonymised and processed on our secure Australian platform. Only aggregated insights are reported back. No individual can be identified from the results. This is the same methodology that underpins all of our Australian Industry Reports.
Who owns the final report?
You do. It is your report, your branding and your content. We help you build it, but ownership sits entirely with you. You can publish it, share it, sell access to it, or use it however best serves your organisation.
How often can I run a project?
As often as you need. Many organisations run annual Custom Benchmark Reports to track progress over time. Others prefer monthly dashboards for ongoing performance management.
What does it cost?
Pricing depends on the scope of the project, the number of participants and the level of reporting required. Contact us and we will put together a proposal tailored to your needs.

Ready to Build Your Own Custom Benchmark Report?

If you have a network and a set of questions worth answering, we can build the project around you.

Contact Us Today Download Sample Report

The Benchmarking Group has been producing Custom Benchmark Reports for Australian businesses, advisors and industry bodies for over 25 years. Contact us to discuss your project.