Frequently Asked Questions

If any of your questions aren’t listed below, check out our support page or contact us

Benchmark Suite  |  Australian Benchmark Report  |  FAQs Support / Training

Benchmark Suite

Frequently asked questions relating to our product offerings.

What industries does the Benchmark Suite currently cover?

You can view the full list of industries here.

How do I setup Client Access for my clients / end-users?

As a subscriber to the Benchmark Suite you can provide your clients with access to the tool for the purpose of data entry and analysis.
Once a company record has been created and appears on the client dashboard, click to open the file.

Click on Setup Client Access for the preferred year (if there is more than one year, access is provided for the selected year, not all years within the company record).

From here the user can:

  1. Select the pages you would like your client to have access to (either all pages or limited to data entry only)
  2. Nominate a username and password for your client
  3. Highlight and copy the new login details from the text field

Is there a user manual for the application?

Yes, after login into the application, there is a download link at the bottom of the page. ​

Australian Benchmark Report

Frequently asked questions relating to the Australian benchmark report.

What Industry Reports are currently available?

You can view the full list of industries here.

What do I receive when buying a report?

You receive the PDF report via email.
In addition, you gain 12 months access to our platform to benchmark your own business. If you have problems compiling the data for the inputs, contact your accountant to assist you as it should not take them more than 30 minutes.

FAQs Support / Training

Frequently asked questions relating to the training & support.

How can I register for / view a webinar?

You can view a prerecorded webinar for the Benchmark Suite + ABR product here.
You can view a prerecorded webinar for the Legal Business Monitor here.
To register for a live webinar, please contact us today and we can schedule a day and time suitable for you.